SSLStar regards customer privacy as an important part of our relationship with our merchants and partners. The following privacy policy applies to all SSLStar users, and conforms to Internet privacy standards.

Last Updated: 29th September 2008

This privacy statement covers the site www.sslstar.com.

If you have questions or concerns regarding this statement, please contact Matt Bullock (SSLStar CEO) at +61 2 6162 1011.

In order to use the SSLStar Services (SSLStar), we require Company Details, Contact Details, and Payment Details.

Company details may include your company name, website, email address, type of business and ABN.

Contact details may include your name, email address, telephone number and address.

Payment details may include credit card details and/or direct debit details.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by SSLStar is collected via correspondence from you or your company. This may be via the telephone, Email, or directly through our website.

Any Company Details, Contact Details, and Payment Details collected from SSLStar customers is required in order to provide you with our SSLStar product, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use only session ID cookies, and not persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We use cookies in the following ways:

• When you register for any of SSLStar's services, we use cookies to make it easier for you to navigate through and complete the registration form.
• If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our administration area, may be limited.
• Some of our business partners (e.g. advertisers) use cookies on our site. We have no access to, or control over, these cookies.
• This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

You have the option to provide company demographic information (such as industry type and business size) to us; we encourage you to submit this information so we can provide you with a more personalised experience on our site. SSLStar and its parent company Web Active Corporation Pty Ltd is the sole owner of the information collected on www.sslstar.com. SSLStar collects personally identifiable information from our users at several different points on our Website.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

SSLStar uses personally identifiable information for essential communications, such as confirmation Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails.  If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting us.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

We use third parties to provide the essential SSL Certifate issuance in order to provide SSLStar services on our site. When you sign up for SSLStar, we will share your web server and company details details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any purpose other than fulfilling SSL Certificate orders.

SSLStar does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

We post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If at any time the customer feels that they no longer wish to have their testimonial posted on the site they can request for it to be removed by emailing us.

There are many links on the SSLStar site to external entities. The terms and conditions set out in this privacy statement only covers the domain name of www.SSLStar.co.uk.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, please contact us.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting our Customer Support.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
 

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